Last Revised: January 1, 2026 — These terms and conditions apply to all services on the 1wi platform.
1
Introduction & Consent
1wi (referred to herein as "we", "the platform", or "the company") is an internationally licensed online gaming and betting platform. These terms and conditions apply to all users of our website (https://1wi.onl) and mobile app.
By accessing the 1wi website, creating an account, or using any of our services, you are considered to have automatically agreed to these terms and conditions. Please read them carefully before using the platform.
Important: If you do not agree to these terms and conditions, please refrain from using our platform.
These terms apply to anyone using our services from Bangladesh or anywhere else in the world. We reserve the right to amend these rules at any time and will give you as much advance notice as reasonably possible.
2
Account Register
To play on 1wi, you need to create a personal account. You must provide accurate and complete information during registration. We reserve the right to suspend any account found to contain false information.
Registration requirements:
- Each individual may open only one account.
- The name, address, and phone number provided at registration must be accurate.
- Opening multiple accounts from the same device or IP address is prohibited.
- Your account password must be kept strictly confidential. Sharing it with any third party is your own responsibility.
- Renting or transferring your account to another person is strictly prohibited.
- A national ID card or passport may be required to complete KYC verification.
Please Note: Withdrawal requests may be held until account verification is complete. We recommend completing verification immediately after registration.
3
Age Verification
1wi strictly prohibits minors from participating in gaming. You must be at least 18 years old to use our platform.
- During registration, you must confirm that you are 18 years of age or older.
- In cases of suspicion, we may request a government-issued ID for verification.
- Providing false information about your age will result in immediate account termination and all deposited funds may be forfeited.
Warning: If anyone in your household is a minor, please prevent them from accessing our platform. Use a PIN or password on your device if necessary.
4
Deposits and withdrawals
1wi supports the most popular payment methods in Bangladesh. The following rules apply to deposits and withdrawals:
Deposit conditions:
- The minimum deposit amount is BDT 500 (five hundred taka).
- Only payments from an account registered in your own name will be accepted.
- Third-party payments are not accepted and any such transactions will be cancelled.
- All deposits are accepted in Bangladeshi Taka (BDT).
Withdrawal conditions:
- Account verification (KYC) must be completed before a withdrawal can be processed.
- The minimum withdrawal amount is BDT 1,000 (one thousand taka).
- Withdrawal requests are typically processed within 12–24 hours.
- Withdrawals can only be made to the payment method used for the deposit.
- A specific wagering requirement must be met before bonus funds can be withdrawn.
- To prevent money laundering, additional verification may be required for large withdrawals.
Payment Methods: Mobile Banking, Nagad, Rocket, bank transfer, and cryptocurrency. Processing times may vary by method.
5
Bonuses & Promotions
1wi offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.
General Bonus Terms:
- The welcome bonus applies to first-time deposits only.
- The wagering requirement for each bonus will be stated in the bonus details (typically 20x–40x).
- Certain restrictions may apply to bets placed using bonus funds.
- It may not be possible to have more than one bonus active at the same time.
- If bonus abuse (such as arbitrage betting or multiple accounts) is detected, the bonus will be voided.
- Bonuses are generally valid for 30 days. Any unused bonus will expire at the end of this period.
Warning: In any bonus-related dispute, the final decision rests with 1wi. For full details on bonus terms and conditions,
Promotions Page view.
6
Betting Rules
The following rules are mandatory when placing bets on 1wi:
- Once a bet is confirmed, it cannot be changed or cancelled.
- In the event of a technical error resulting in abnormal odds, 1wi reserves the right to void the affected bets.
- If an event is cancelled, the bet will be refunded.
- Participation in match-fixing or any other illegal activity is strictly prohibited.
- For casino games, the specific rules of each individual game apply.
- Maximum bet limits are set individually for each game and event.
7
Prohibited Activities
The following activities are strictly prohibited on the 1wi platform and will result in immediate account closure:
- Creating multiple accounts to claim bonus benefits.
- Using software, bots, or automation to play games.
- Using the platform for money laundering or illegal fund transfers.
- Harassing, threatening, or defrauding other players.
- Exploiting technical errors or bugs on the platform to gain an unfair advantage.
- Arbitrage betting or bonus abuse.
- Attempting to pass account verification using false information.
Consequences: If prohibited activities are proven, the account will be suspended, funds will be forfeited, and legal action may be taken if necessary.
8
Account closure and suspension
1wi may close or suspend your account under the following circumstances:
- If you violate the Terms & Conditions.
- If KYC verification fails or false information is provided.
- If the account has been inactive for an extended period (12 months or more).
- If there is any suspicion of fraud or a security concern.
- If you request to close the account yourself.
You can contact our support team at any time to request account closure. Please withdraw all valid balances before closing your account.
9
Responsible gaming
1wi believes gaming is for entertainment, not addiction. We place responsible gaming at the top of our priorities.
Our protection tools:
- Deposit limits: Set daily, weekly, or monthly deposit limits.
- Session Limits: Set a limit on how long you play in a single session.
- Self-Exclusion: Suspend your account for a set period (30 days to permanent).
- Reality Check: You will receive periodic reminders showing how long you have been playing.
If you feel you have a problem with gaming, please Responsible Gaming Visit the page or contact support.
10
Privacy and data protection
Your personal data matters to us. 1wi uses industry-standard encryption and security measures to keep your information safe.
- Your personal data is never sold to third parties.
- Your information is never shared except where required by law.
- All financial transactions are secured with SSL encryption.
- For more information, visit our Privacy Policy Read.
11
Dispute Resolution
For any disputes or complaints, please contact our support team first. We aim to respond within 72 hours.
- If your issue cannot be resolved through support, you may escalate a complaint to our licensing authority.
- In the event of a loss claim due to a technical error, log files will be reviewed for verification.
- In the event of a dispute, the game server records will be considered the definitive and final evidence.
- In the event of a legal dispute, the laws of our licensing jurisdiction will apply.
12
Changes & Contact
1wi reserves the right to update these terms and conditions at any time. For significant changes, you will be notified in advance via email or through the platform.
Continuing to use the platform after any changes are made will be considered your acceptance of the updated terms. We recommend checking this page regularly.
Contact: For any questions or complaints, reach us via live chat or email at
[email protected]. We are available 24/7 to assist you in English.